Terms & Conditions｜Information Based on the Act on Specified Commercial Transactions
| Service Name | ELEPHANT |
| URL | https://www.elephant-life.com |
| Seller | Yasunari Yoshida |
| Representative | Yasunari Yoshida |
| Address | Omotesando Heights 102, 4-14-6 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan |
| Phone Number | +81-3-5411-1202 |
| Sales Price | Please refer to each product page. All prices shown on the site include consumption tax. Shipping charges are displayed separately from the product price and will be shown in the checkout. |
| Additional Charges |
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| Payment Methods |
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| Payment Deadline | For bank transfers, payment must be made within 7 days of placing the order. |
| Delivery Time | Your order will be shipped within 7 business days after payment is confirmed. (Please note that this may not apply during extended closures due to overseas buying trips, external events, or other temporary circumstances.) |
| Shipping |
For international shipping, please see this page. |
| About the Items | Unless otherwise stated, all products we handle, except those in the [Contemporary] category, are vintage or used items. Any notable damage or condition issues are described on each product page. However, due to the nature of vintage and used items, not every minor sign of age, use, small scratch, or change in texture can be individually noted. Please contact us before placing your order if you have any concerns. In addition, our products are sold as works of art and craft, intended to be enjoyed for display or collection purposes. When multiple items of the same product do not show significant differences in condition, a single product image may be used. Please note that actual colors may appear different depending on your monitor or display settings. |
| Cancellations, Returns and Exchanges | We do not accept cancellations, returns, or exchanges for customer reasons. We cannot accept cancellations, returns, or exchanges due to ordering mistakes, differences between the image and the actual impression of the item, or simply because the item does not suit your preference. We also do not accept cancellations after shipment. However, returns or exchanges will be accepted only in cases of obvious defects, damage caused during shipping, or if you receive an item different from the one you ordered. Please contact us within 7 days of receiving the item. We cannot accept returns or exchanges after 8 days, so please inspect your order promptly upon arrival. |
| Return Shipping | Returns or exchanges will be accepted only in cases of obvious defects, damage caused during shipping, or if you receive an item different from the one you ordered. In such cases, shipping and handling fees for the return or exchange will be borne by us. |